PSA · Time & Billing

Clean time, accurate billing, controlled contracts

One platform connects time tracking, contract management, and billing so delivery and revenue always align.

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Where Revenue Leaks

Billing breaks when time tracking depends on memory

Inconsistent logging, after-the-fact invoicing, and disconnected contracts quietly drain revenue every billing cycle.

Time goes uncaptured

Hours slip through when logging feels like extra work.

Invoices built from scratch

Manual assembly invites errors, delays, and client disputes.

Contracts live outside the workflow

Scope creep goes unnoticed until you're already over-delivering.

No view of profitability

Without visibility, managing margins is guesswork.

The Root Cause

Fragmented tools make billing messy by design

When time, contracts, and invoicing live in separate tools, delays and disputes are built into the process.

How Regentra connects

Time tracking per ticket and project.

Agreements tied to service delivery.

Built-in invoicing and quote conversion.

Profitability visible per client and tech.

Compliance-aware operational records.

How it works

From work logged to invoice - one flow

Work happens in tickets and projects. Agreements govern delivery. Invoicing follows a traceable record.

Work Logged

Time captured at the point of work, classified as billable or not.

Contract Governs

The agreement defines scope, rate, and terms before work begins.

Billing Applies

Billing runs against the operational record automatically.

Visibility Emerges

Dashboards show profitability and billing coverage per client.

What's included

Everything needed to bill with discipline

Built into one platform, not assembled from separate tools.

Time tracking per ticket

Effort captured and classified where work happens, not after the fact.

Contract management

Scope, rates, and terms stay visible to everyone delivering the work.

Flexible billing models

Supports per-seat, per-ticket, and recurring billing — however your agreements are structured.

Financial visibility

See what's billable, what's delivered, and how it maps to client agreements.

Invoicing and quote conversion

Convert quotes to invoices directly from the operational record. No manual entry.

Tech-Focused Workflow Discipline

Automation, SLA-linked logging, and AI reduce the friction of time capture for every tech.

Billable time

Make time capture simple and classifiable

Heavy time tracking doesn't get used. Regentra keeps it lightweight so logging happens at the point of work.

Logged per ticket — no separate tool needed.

Classified billable or non-billable at entry.

Automation handles common ticket types.

Feeds directly to billing with no manual transfer.

From Work to Invoice

Invoices built from the work record, not memory

When invoicing lives in the same system as delivery, there's no data transfer, no assembly, no guesswork.

Quote-to-invoice conversion and integrations reduce the gap between delivery and payment.

Contract control

Agreements that govern what gets delivered

Your team sees what's covered before the work starts, not after the dispute.

Terms visible to the tech on the ticket.

Supports usage-based and recurring agreements.

Scope drift flagged before it becomes a dispute.

History tied to client and asset records.

Financial visibility

See the margins behind every client

Regentra connects delivery data to billing outcomes so profitability is visible in real time, not at month-end.

28%

More billable hours captured when logging happens at the point of work.

3x

Faster invoice cycles when billing follows the operational record.

$0

Saved on compliance tooling when PSA and governance run together.

Compliance aware

PSA records that support compliance, automatically

Running time, contracts, and delivery in a compliance-aware PSA eliminates the need for a separate compliance tool.

Service actions directly support compliance requirements. No duplicate tracking. No separate platform. The only PSA built this way.

Related capabilities

Time and billing work best as part of a complete PSA

Explore the capabilities that feed into billing accuracy and delivery clarity.

Project Management

IT and security projects. Task timelines, resource utilization, time per project.

Service Desk & Ticketing

Where time gets logged. SLA tracking, AI triage, technician workflows.

Client & Asset Management

Customer profiles, service history, and asset tracking.

PSA Hub - Full Overview

SLA tracking, automation, AI triage, and client communication.

Get Started

See time, contracts, and billing working as one

Book a demo for a guided walkthrough, or start a free trial and explore on your own. No setup consultant needed.

Questions before signing up?
Contact the team