PSA Platform

Run your service operations on a compliance-aware PSA

One platform for service desk, projects, billing and client management — with compliance built in, not bolted on.

Trusted by MSPs
AI-native Platform
Zero Trust Architecture
The Problem

Most PSAs create friction, not efficiency

Teams are stuck between PSAs too complex to run and PSAs too stale to matter.

Clunky configuration

Consultant-level setup before a single ticket moves. Weeks spent configuring, not serving clients.

Zero AI innovation

Legacy platforms ship slowly and skip AI entirely. Technicians work around the tool instead of through it.

Compliance is an afterthought

Compliance, ticketing, and evidence live in three separate tools. Every audit is a manual assembly exercise.

What's different

A PSA with compliance built in

Operational data should do more than close tickets. Every service action feeds compliance, reporting, and audit readiness — no extra tools.

This doesn't change how teams work day to day. It changes what that work enables.

Compliance-aware data model

AI-powered ticket workflows

Multi-tenant MSP architecture

Multi-tenant MSP architecture

Technician-first UX

Capabilities

Four capabilities, one platform

Each area works independently. All of them work together.

Service Desk & Ticketing

Centralized ticket management with SLA tracking, technician workflows, AI triage, and client communication—designed for speed and accountability.

Project Management

Plan and deliver IT and security projects alongside day-to-day service work. Track tasks, timelines, and resources without leaving the platform.

Time, Billing & Contracts

Track billable time accurately, manage service agreements, and support recurring or usage-based billing. Full financial visibility without disconnected tools.

Client & Asset Management

Maintain clear visibility across clients, service history, and managed assets. Keep operational context connected to service delivery and compliance reporting.

Unified Platform

Part of a unified platform, not a standalone tool

PSA, compliance, and AI run on the same platform. Operations stay simple; governance runs underneath.

PSA Layer

Service desk, ticketing, projects, billing, and client management. Your operational backbone—built compliance-aware from the ground up.

Compliance Engine

10+ frameworks, 624+ requirements, automated evidence collection. PSA data flows directly into compliance controls—no duplication.

AI Capabilities

AI Advisor, Policy Drafting, Ticket Analysis, and Questionnaire Answering—layer over both PSA and compliance data for operational leverage.

Who it's for

Built for service providers

For MSPs, MSSPs, and compliance-driven teams that need rigour without the overhead.

MSPs & MSSPs

Manage compliance across your entire client portfolio from a single dashboard. Run your service desk and compliance engine on the same platform—no context switching.

Multi-tenant client management

Per-client compliance scoring

White-label client portal

Seat-based billing with overage tracking

Security-Focused MSSPs

Go beyond monitoring. Give your clients a real compliance posture with automated evidence, framework mapping, and audit-ready reporting—delivered through your brand.

10 compliance frameworks

30+ automated evidence signals

Co-managed compliance tenants

Trust Center per client

Compliance-Driven SMBs

Stop guessing at your compliance status. Get a complete command center that maps your controls, generates policies, and tracks audit readiness—without the $10K+ price tag of Vanta or Drata.

AI-generated policy drafts

Real-time gap analysis dashboard

White-label client portal

Evidence collection automation

Security & Trust

Built with security at every Layer

Designed to be trustworthy by default — not patched together after the fact. Security is part of our architecture, not our checklist.

SOC 2 Type II: in progress

Regentra is undergoing SOC 2 Type II certification - meeting enterprise compliance standards and reinforcing the same commitment we deliver to our clients.

AES-256-GCM Encryption

All credentials, secrets, and vault entries encrypted at rest with authenticated encryption. TLS 1.2+ enforced on all connections.

Zero Trust on every request

Every request is verified. No implicit trust based on network location. Identity-first access control with full audit trails across all tenant actions.

Password Security built-In

Passwords hashed with bcrypt-12 and screened against breach databases. 2-year HSTS preload protects all browser sessions.

Role-Based Access Control

Granular RBAC across all platform functions. Approval gates enforce workflow integrity—only designated Approvers can approve policies, analyst roles submit for review.

Full Audit Trail

Every action across every client tenant is logged. Switch between client contexts with a complete audit trail—critical for MSPs managing compliance on behalf of clients.

Ready to Modernize Your PSA?

Modernize your PSA without adding another tool

Explore Regentra's PSA through a guided demo or start a free trial to see how it fits your workflows.

Questions before signing up?
Contact the team